At a glance
- All prices and payments are in Indian Rupees (INR, ₹).
- Online payments are processed securely by Razorpay.
- DoreeGlam does not store your card, UPI PIN or net banking details.
- Cash on Delivery is not currently offered; all orders are prepaid online.
On this page
Interactive
Safe or scam?
Test yourself — tap your answer for each.
“Hi, I'm calling from DoreeGlam. Please tell me the OTP you just received to confirm your order.”
At checkout, the Razorpay payment window asks for your card details.
“Pay ₹99 cash-on-delivery charge to this personal UPI ID to release your parcel.”
After paying, you get an email with your order number and a link to your invoice.
01Payment methods
The payment options shown at checkout are the ones available for your order. The status of each method is listed below.
| Method | Status |
|---|---|
| UPI | Availability subject to activation |
| Credit Card | Availability subject to activation |
| Debit Card | Availability subject to activation |
| Net Banking | Availability subject to activation |
| Wallets | Availability subject to activation |
| Cash on Delivery | Not currently offered |
Cash on Delivery is not currently offered; all orders are prepaid online.
02Payment gateway processing
Online payments are processed by Razorpay, an authorised third-party payment provider. You enter your payment details on the provider's secure payment page.
DoreeGlam does not collect or store your full card number, CVV, UPI PIN, OTP or net banking password. We will never ask you for these details over phone, email or messaging apps.
04Payment confirmation
Once your payment is successful, you will see an order confirmation on screen and receive a confirmation by email or SMS. Please keep your order ID for any future queries.
05Failed payments
A payment may fail because of network issues, incorrect details, bank downtime or authorisation timeouts. If the amount is deducted but the order is not confirmed, the payment provider usually reverses it automatically. If you do not receive it back within the time indicated by your bank, contact us with the transaction reference.
06Duplicate payments
If you have been charged more than once for the same order, email support@doreeglam.co.in with the transaction references. Once verified, the extra amount will be refunded as described in our Refund Policy.
07Currency
All prices on this website are listed in Indian Rupees (INR, ₹), and all payments are processed in INR. If you pay with a card issued outside India, your bank may apply its own conversion rates or fees.
08Stay safe
Still have a question?
Our support team is happy to help, Monday to Saturday, 10:00 AM – 7:00 PM IST.
This page is provided for general information about how DoreeGlam operates and does not affect any rights you have under applicable law.